Electronic Digital Channels

MBA's Electronic/Digital Solutions offer a high-security, rapidly implemented, cost-effective solution to document management. It provides round-the-clock access to critical documents to a geographically dispersed community via standard Web browsers. The Online Solutions enable document-intensive industries such as Financial Services, Insurance and Telecommunications to have consolidated views of both internal and customer information. Instantaneous access to reports, archived e-mails and other critical documents can facilitate timely and informed decisions organisation-wide.

Security policies and procedures built into MBA's Electronic/Digital Solutions assure that data is secure in transport, access and storage. Firewalls, password protection and full redundancy mean not only safe handling, but also efficient back-up and disaster recovery services.

The many different systems in place in most organisations (large and small) give rise to multiple locations of information and documents. For instance for a general 'service based' organisation, we can list the potential document types:-

	Customer invoices
	Supplier invoices, remittances, cheques
	General correspondence
	Emails and attachments
	Customer service forms, correspondence
	Environment/quality management system forms, procedures, audits
	Quotations, site surveys, service records, delivery notes
	Legal contracts, IT and purchase contracts
	Personnel files, forms and procedures
	General reference, technical references, product reference

	Proofing
	Web-based stock management
	CD ROM and DVD creation and duplication
	On-line retrieval and archival