Fulfilment and Logistics

MBA have the experience, the facilities and the expertise to handle the biggest or smallest campaigns. Whatever the size or complexity of a response handling campaign, you can be confident that our experience will always deliver the most cost-effective, top quality solution.

Inbound telephone response and mail is handled by skilled operators who are trained to make fulfilment work for our clients. This enables us to provide individual targeted response packages. Coupon, credit card and banking services, competition handling and promotion redemption are all second nature. MBA also has a wide and in-depth knowledge of co-ordinating and tracking seminar attendance, distributing sales leads and customer service queries for many clients over many years.

Our extensive facilities enable high volume mailings to be automatically collated, folded and inserted into envelopes or polylopes with or without labelling. All outbound mailings can be personalised and benefit from postcoding, address enhancement as necessary and, of course, a full Mailsort service to make sure they are as cost effective as possible.

In short, we have a totally co-ordinated response handling and mailing service, - all backed by the latest technology and dedicated account management.

Over 20,000 square feet of storage is available on-site in modern temperature controlled and fully racked warehousing, complimented by our other regional warehousing facilities. Our computerised stock control system means that clients' literature can be stored and called up for immediate campaign fulfilment or for courier distribution, nationwide or anywhere in the world.

We track every item from delivery to dispatch. Our flexible computer system enables us to segment your stock reports however you wish. We provide a full history of each piece and even provide information to help you to predict your future usage.

Computerised Stock Control
Secure Storage
Bulk Packing
Kit Assembly
Stock Reports
Nationwide dispatch
Stock Tracking
Insurance Cover
Direct Marketing Communications Compliance and Transactional Mail Solutions Facilities Management Paper Selector

Latest News

May 2010
MBA wins ‘Best-of-the-Best’ International Print Awards

MBA Group has won a ‘Best-of-the-Best’ International Print Award. The award is for producing a fully digital publication using their Xerox 980 colour continuous laser press.

Graham Smith, Marketing Manager at MBA, is delighted with the award. "We wanted to use a vehicle that would demonstrate the benefits of variable content on large print runs, which is where our data team and the 980 really score".

MBA fought off stiff competition with an incredible number of entries from over 19 different countries. The award was presented in front of an international audience at the Premier Partnership Congress held in Manchester on 17 May 2010.

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