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MBA Work

Discover some of MBA’s best projects that has helped our clients achieve their business and marketing goals

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Date Added
Streamline Office Correspondence with a Hybrid Mail Solution

Date Added: 19/01/2016

MBA employed its MailSmart solution in order to maximise the potential postage savings our client had been missing out on. A personalised web portal was provided for the client, allowing them to select MBA as their print option and thereby negating the need for time consuming, in-house production of important documentation.

Date Added
Improving customer communications and business efficiencies through content management

Date Added: 27/02/2015

Our solution vastly improved our client’s communication effectiveness with faster, more frequent and more accurate communications that resulted in both a higher quality service for their clients and improved customer service levels.

Date Added
Vastly improving customer service through professional e-Billing solutions

Date Added: 21/03/2014

MBA Group utilised its ViewSmart solution to deliver a commercial e-billing system on behalf of the client. This led to improved CRM and digital UX, streamlined payment processes, tracking and reporting, a reduced carbon footprint and long-term cost savings.

Date Added
Adding clarity and value through document reformatting

Date Added: 16/01/2014

As part of our Added Value Proposals (AVP) activity across the contract, MBA took the opportunity to advise the client about how the mergence of data could be undertaken to reformat documents, improve CRM, consolidate output and reduce long-term print and postage costs.

Date Added
Integrating mail and email leads to improved speed to market and higher response rates

Date Added: 10/01/2013

We developed an automated cross-media system for our client that triggers either the print or email of the customer’s registration documents depending on the information contained within the data files. This dramatically improved both their speed to market and campaign response rates.

Date Added
Implementing content management to streamline the creation of partner documents

Date Added: 30/04/2012

Our client, a leading pensions provider in the UK has worked with MBA on many large projects since 2007. In February 2012, we were engaged by the client to implement a completely new document set that supported the introduction of their Auto-Enrolment Pension service…

Date Added
Continuously improving customer communications with high quality, personalised and variable statements

Date Added: 25/11/2011

Working closely with the client, we mapped out a brand-new design and production process that would integrate mass data streams, integrity verification, full-colour personalisation and variable content. The client was so pleased with the results that they have already migrated many other statement mailings onto the same platform.

Date Added
Improving customer acquisition with targeted and highly personalised direct mail

Date Added: 26/04/2010

MBA Group worked in partnership with the client’s marketing and data teams, their creative agencies and other key stakeholders to help understand the available data, map out the customer journey and devise the campaign. Together, we created an affiliate marketing campaign whereby members received highly targeted and highly personalised Direct Mail from the affiliate in promotion of our clients’ exclusive offers.