At MBA, we recognise that the energy market is a constantly evolving industry and we work closely with our clients to help them stay ahead of the competition and regulatory reforms.

Following the Retail Market Review (RMR) by Ofgem in late 2010, we understand that meeting the requirements of Ofgem's 'Simpler, Clearer, Fairer' reforms are a priority for your business. As you actively reduce the number of tariffs on offer and simplify their complexity, we can assist you with a range of services that will help you to provide your customers with clearer and more relevant information.

In particular to billing, statements and pricing notifications, we work closely with selected partners in the industry to help ensure that your printed communications contain the prescribed level of content, wording, positioning and layout. We are experts in document engineering and can work with you and your agencies to bring meaningful change to both your on and offline communications.

We can help you to successfully re-engage the marketplace and build trust throughout your customer base by creating highly personalised communications that contribute towards an improved brand experience. Our creative team can work with you to devise new ways of targeting customers and help you to develop new schemes that fit within regulatory requirements.

As a technology led business, we will facilitate prescheduled and contracted output on time, in full and without error. We are committed to enabling our clients to obtain same day print, production and mail out, and we can go that extra mile to help you to provide your customers with regular and real-time communication via multichannel.

As part of our investment-led market offering, we have developed a selection of Smart Solutions that will also enable your business to:

Nearly every marketer (98%) would welcome better content personalisation and 68% think image personalisation would be an enhancement.

Source: Mail Matters, The DMA, 2015